Thursday, September 29, 2011


Google has updated its Apps Status Dashboard that will give users of its productivity apps, such as Gmail, a better view of problems and issues affecting the services.

Site Reliability Engineer Manager Sumeet Pannu said this may be particularly useful for business and everyday users who expect their email and productivity tools “to just work."

“(We’ve) developed a new Apps Status Dashboard that we believe will give you accurate information faster. The former day-by-day design will be replaced by the new dashboard which gives a more clutter-free status with a single, continuous timeline," Pannu said in a blog post.

Pannu said the new dashboard shows only service disruptions and outages, with the size of the dot indicating the length of outage and the color indicating the severity.

The dot to the left of the service name will show the current status of the service.

Clicking on one of the yellow or red dots in the timeline will show a single transcript that will display all the status messages until final resolution, even if the outage spanned more than a single day.

There will now be a single URL that describes the issue and resolution for the entire outage.

“As before, the dashboard is visible to everyone on the web—there’s no username or password required," Pannu said.

Pannu said the upgrade was done because people expect their email and productivity tools to just work.

According to Pannu, Google’s Gmail was up and running 99.984 percent of the time, and 99.99 percent available in the first half of 2011. “That’s less than five minutes of downtime, on average, per month," Pannu said.

“(But we) aren’t perfect, so providing you with information on how our apps are performing is very important to us, and we’re committed to being transparent with you in the event that something goes wrong," Pannu added. — LBG, GMA News
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